# Call Log

#### What Is Call Log?

Call Log displays the call history for a specific lead, allowing Realtors to track and review past calls made or received in relation to that lead, directly from within the CRM.

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#### Access Call Log

1. Click your profile icon.
2. Select **CRM**.
3. From the **Leads** list, click on a lead's name (e.g., **Nisha**) to open the lead's detail view.
4. On the lead detail page, select the **Timeline** tab.
5. Under Timeline, select **Call Log** from the sub-tab list.

The Call Log view will be displayed for the selected lead.

From this page, you can view:

- All logged calls related to the lead (inbound and outbound)

> **Note:**  
> If no calls have been logged for the lead, the page displays **No Call History** with the message "No results found related to Call history."

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#### Related Timeline Sub-Tabs

The Timeline tab also includes the following views for the same lead:

- **ALL** – combined activity across all types
- **SMS** – text message history
- **Email** – email correspondence history
- **Notes** – manually added notes
- **Call Log** – call history
- **WEB Activity** – website browsing/engagement activity

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#### Conclusion

You have successfully learned how to view a lead's Call Log in AgentRoof CRM.

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