Listing Alerts
New Lisiting Alerts
What is a New Listing Alert?
The New Listing Alert feature allows you to automatically notify leads about newly listed properties that match their preferences.
Alerts can be configured using various property criteria, including location, property details, pricing, and other listing preferences. You can choose how often alerts are sent and assign them to individual leads, tags, stages, or sources.
Once configured, email alerts will be sent whenever matching properties become available, helping keep your leads informed about the latest listings.
Access New Listing Alerts
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From the left-hand menu, click Alerts.
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Select New Listing Alerts.
The New Listing Alerts page will be displayed.
This page provides a centralized view of all listing alerts configured in your CRM. From here, you can monitor alert assignments, view active and paused leads, and perform actions such as creating, editing, assigning, or deleting alerts.
You can also click the numbers displayed under the Active and Paused columns to view and manage the leads assigned to a particular alert.
Create a New Listing Alert
A popup window will appear prompting you to enter the alert details.
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Enter an Alert Name.
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Select one or more Areas or Cities.
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Choose the Property Category.
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Select the Building Type.
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Select the Building Style.
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Specify the Property Status.
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Select the preferred Basement Type.
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Enter the required Garage Spaces.
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Specify the Square Footage requirements.
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Enter the preferred Days on Market.
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Select the Alert Frequency.
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Specify the Number of Properties to include in each alert.
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Define the Bedroom Requirements.
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Define the Bathroom Requirements.
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Enter the desired Price Range.
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Click Create Alert.
The listing alert will be created successfully.
Edit a Listing Alert
The alert will be updated successfully.
Edit a New Listing Alert from a Lead Profile
The alert will be updated successfully.
Note: Editing a Self-managed alert transfers ownership of the alert from the lead to the realtor. After the transfer, the ownership label will be displayed as Agent.
View Leads Assigned to a Listing Alert
The corresponding list of assigned leads will be displayed.
Manage Active Lead Assignments
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Click the number displayed in the Active column.
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Select one or more leads from the list.
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Choose one of the following actions:
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Pause – Temporarily stop sending the alert to the selected leads.
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Remove – Remove the alert from the selected leads.
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The selected action will be applied successfully.
Manage Paused Lead Assignments
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Click the number displayed in the Paused column.
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Select one or more leads from the list.
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Choose one of the following actions:
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Resume – Reactivate the alert for the selected leads.
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Remove – Remove the alert from the selected leads.
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The selected action will be applied successfully.
Manage Listing Alert Status from a Lead Profile
You can also pause or resume a New Listing Alert directly from a lead profile.
Pause a Listing Alert
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Click Pause next to the alert.
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A confirmation message will appear.
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Click Confirm.
The alert will be paused for the selected lead, and no further listing alert emails will be sent until it is resumed.
Resume a Listing Alert
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Click Resume next to the paused alert.
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A confirmation message will appear.
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Click Confirm.
The alert will be reactivated and will continue sending matching listing alerts to the lead.
Assign a Listing Alert
Listing alerts can be assigned from multiple locations within AgentRoof CRM.
Assign from the Alerts Page
You can assign the alert using any of the following options:
Assign to Leads
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Click Leads.
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Select one or more leads.
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Click Apply.
Assign to Tags
The alert will be assigned to all leads associated with the selected tags.
Assign to Stages
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Click Stages.
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Select one or more stages.
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Click Apply.
The alert will be assigned to all leads associated with the selected stages.
Assign to Sources
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Click Sources.
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Select one or more sources.
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Click Apply.
The alert will be assigned to all leads associated with the selected sources.
Assign from the CRM Page
The alert will be assigned successfully.
Assign from a Lead Profile
The alert will be assigned successfully.
Remove a Listing Alert from a Lead Profile
The listing alert will be removed successfully from the lead.
Note: This action only removes the alert assignment from the lead profile. The New Listing Alert itself will remain available in the CRM. To permanently delete a New Listing Alert, it must be removed from all assigned leads and then deleted from the New Listing Alerts page.
Delete a Listing Alert
Note: Listing alerts that are currently assigned to one or more leads cannot be deleted. Remove the alert assignment from all associated leads before attempting to delete the alert.
The selected listing alert will be deleted successfully.
Alert Execution
Listing alerts are processed automatically each day between 9:00 AM and 10:00 AM.
Matching property listings will be sent to assigned leads according to the selected alert frequency.
Important Notes
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If a lead does not open up to 10 consecutive listing alert emails, the alert will automatically stop sending to that lead. This helps protect email deliverability and reduces the likelihood of emails being marked as spam.
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Listing alerts assigned to leads cannot be deleted until they have been removed from all associated leads.
You have successfully learned how to manage New Listing Alerts in AgentRoof CRM.
Neighborhood Alert
What is a Neighbourhood Alert?
The Neighbourhood Alert feature allows you to send sold listing alerts to your leads based on specific criteria such as City, Property Type, Price Range, Bedrooms, Bathrooms, and more.
You can configure the alert frequency and assign alerts to Tags, Stages, Sources, or individual leads. Once configured, email notifications are automatically sent whenever a property matching the selected criteria is sold, helping your leads stay informed about activity in their neighbourhood.
Create a Neighbourhood Alert
Complete the Required Fields
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Enter the name of the alert.
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Select the area.
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Select the property category.
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Select the building type.
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Select the building style.
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Select the property status.
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Select the basement option.
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Select the garage space requirement.
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Select the square footage range.
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Select the sold period (in months).
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Select the alert frequency.
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Enter the number of properties to send. A maximum of 10 properties can be included in a single alert.
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Enter the number of bedrooms.
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Enter the number of bathrooms.
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Specify the price range between $0 and $5,000,000.
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Click Create Alert.
The new Neighbourhood Alert will be created successfully.
Edit a Neighbourhood Alert
Neighbourhood Alerts can be edited from either the Neighbourhood Alerts page or directly from a lead's profile.
Edit from the Neighbourhood Alerts Page
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Locate the Neighbourhood Alert you want to modify.
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Click Edit under the Actions column.
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Update the required criteria and settings.
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Click Update Alert.
The changes will be saved successfully.
Edit from the Lead Profile
Note: If the alert is labelled Self, it was originally created by the lead through the website.
- Review the confirmation message and click Continue.
- Update the required criteria and settings.
- Click Update Alert.
Note: Editing a lead-created alert may override the lead's original preferences. Once the changes are saved, ownership of the alert will change from Self to Agent.
The changes will be saved successfully.
Delete a Neighbourhood Alert
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Select the checkbox next to the Neighbourhood Alert you want to delete.
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Click the Delete icon from the Neighbourhood Alerts row.
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Review the confirmation message.
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Click Confirm.
The selected Neighbourhood Alert will be deleted successfully.
Note: Neighbourhood Alerts that are currently assigned to active leads cannot be deleted.
Assign a Neighbourhood Alert
Neighbourhood Alerts can be assigned from multiple locations within AgentRoof CRM.
Assign from the Neighbourhood Alert Page
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Select the checkbox next to the desired Neighbourhood Alert.
Assign to Leads
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Hover over the Lead icon.
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Click Assign to Lead.
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Search for and select the desired leads.
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Click Assign.
You can assign the alert to multiple leads.
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Hover over the Tag icon.
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Click Assign to Tag.
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Select one or more tags.
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Click Assign.
Assign to Stages
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Hover over the Stage icon.
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Click Assign to Stage.
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Select one or more stages.
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Click Assign.
Assign to Sources
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Hover over the Source icon.
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Click Assign to Source.
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Select one or more sources.
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Click Assign.
Note: If the required Tag, Stage, or Source is not available, you can create a new one directly from the assignment window before completing the assignment.
The selected Neighbourhood Alert will be assigned successfully.
Assign from the CRM Page
The selected Neighbourhood Alert will be assigned successfully.
Assign from the Lead Profile
The selected Neighbourhood Alert will be assigned successfully.
Manage Leads Assigned to a Neighbourhood Alert
View Active Leads
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Locate the desired Neighbourhood Alert.
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Click the Active Lead Count.
A pop-up window displays all active leads currently assigned to the selected Neighbourhood Alert.
Pause Active Leads
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Click the Active Lead Count for the desired Neighbourhood Alert.
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Select the checkbox next to the lead or leads you want to pause.
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Click Pause.
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Review the confirmation message.
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Click Confirm.
The selected leads will remain assigned to the Neighbourhood Alert but will temporarily stop receiving alert notifications.
View Paused Leads
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Click the Paused Lead Count for the desired Neighbourhood Alert.
A pop-up window displays all leads currently paused for the selected Neighbourhood Alert.
Resume Paused Leads
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Click the Paused Lead Count for the desired Neighbourhood Alert.
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Select the checkbox next to the lead or leads you want to resume.
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Click Resume.
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Review the confirmation message.
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Click Confirm.
The selected leads will resume receiving Neighbourhood Alert notifications based on the configured alert schedule.
Remove Leads from a Neighbourhood Alert
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Click the Active Lead Count for the desired Neighbourhood Alert.
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Select the checkbox next to the lead or leads you want to remove.
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Click Remove.
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Review the confirmation message.
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Click Confirm.
The selected leads will be removed from the Neighbourhood Alert and will no longer receive notifications associated with that alert.
Important Notes
Multiple leads can be selected and managed simultaneously.
Paused leads remain assigned to the Neighbourhood Alert.
Removed leads are no longer associated with the Neighbourhood Alert.
Active and paused lead counts update automatically after changes.
Manage Neighbourhood Alerts from a Lead Profile
Pause a Neighbourhood Alert
The Neighbourhood Alert will be paused successfully and the lead will temporarily stop receiving notifications from that alert.
Resume a Neighbourhood Alert
The Neighbourhood Alert will be reactivated successfully and the lead will begin receiving notifications again according to the configured schedule.
Remove a Neighbourhood Alert from a Lead Profile
The Neighbourhood Alert will be removed successfully from the lead profile.
How and When Are Neighbourhood Alerts Executed?
Neighbourhood Alerts are processed according to the configured alert frequency.
Alert emails are generated and delivered between 9:00 AM and 10:00 AM on the scheduled execution date.
Important Note
If a lead does not open up to 10 consecutive Neighbourhood Alert emails, AgentRoof CRM automatically stops sending additional Neighbourhood Alert emails to that lead. This helps maintain email deliverability and reduces the likelihood of messages being marked as spam.
Conclusion
You have successfully learned how to create, edit, delete, assign, pause, resume, and manage Neighbourhood Alerts in AgentRoof CRM.
Open House Alert
What Is an Open House Alert?
An Open House is a scheduled event where a property is made available for prospective buyers or tenants to visit and view in person.
The Open House Alert feature allows you to automatically notify leads about upcoming open houses that match their preferences. Alerts can be configured based on criteria such as city, property type, price range, open house date, bedrooms, bathrooms, and more.
You can choose the alert frequency and assign alerts to leads, tags, stages, or sources. Once configured, email alerts will be sent whenever matching open house listings become available.
Access Open House Alerts
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From the left-hand menu, click Alerts.
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Select Open House Alerts.
Create an Open House Alert
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Click the + Add New Open House Alert button.
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Complete the required fields:
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Alert Name
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Area or City
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Property Category
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Building Type
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Building Style
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Property Status
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Basement Type
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Garage Spaces
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Square Footage
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Days on Market
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Open On Date
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Alert Frequency
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Number of Properties to Include
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Bedroom Requirements
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Bathroom Requirements
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Price Range
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Click Create Alert.
The Open House Alert will be created successfully.
Edit an Open House Alert
The alert will be updated successfully.
View Leads Assigned to an Open House Alert
The number of assigned leads is displayed under the alert.
View Active Leads
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Click the number displayed in the Active column.
The list of active leads assigned to the alert will be displayed.
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Select one or more leads, or use Select All.
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Choose one of the following actions:
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Pause – Temporarily stop sending the alert to the selected leads.
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Delete – Remove the alert from the selected leads.
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View Paused Leads
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Click the number displayed in the Paused column.
The list of paused leads assigned to the alert will be displayed.
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Select one or more leads, or use Select All.
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Choose one of the following actions:
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Resume – Reactivate the alert for the selected leads.
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Delete – Remove the alert from the selected leads.
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Manage Open House Alert Status from a Lead Profile
You can also pause or resume an Open House Alert directly from a lead profile.
Pause an Open House Alert
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Click Pause next to the alert.
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A confirmation message will appear.
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Click Confirm.
The alert will be paused successfully, and no further Open House Alert emails will be sent until it is resumed.
Resume an Open House Alert
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Click Resume next to the paused alert.
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A confirmation message will appear.
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Click Confirm.
The alert will be reactivated successfully, and matching Open House Alert emails will continue to be sent to the lead.
Assign an Open House Alert
Open House Alerts can be assigned from the Alerts page, CRM page, or a Lead Profile.
Assign from the Alerts Page
Assign to Leads
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Click Leads from the top menu.
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Select one or more leads.
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Click Submit.
Assign to Tags
The alert will be assigned to all leads associated with the selected tags.
Assign to Stages
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Click Stages from the top menu.
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Select one or more stages.
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Click Apply.
The alert will be assigned to all leads associated with the selected stages.
Assign to Sources
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Click Sources from the top menu.
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Select one or more sources.
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Click Apply.
The alert will be assigned to all leads associated with the selected sources.
Assign from the CRM Page
Assign from a Lead Profile
The alert will be assigned successfully.
Note: Alerts assigned to one or more leads cannot be deleted. Remove the alert from all associated leads before attempting to delete it.
Delete from the Alerts Page
Delete from a Lead Profile
The Open House Alert will be removed successfully from the selected lead.
Note: This action only removes the alert assignment from the lead profile. The Open House Alert itself will remain available in the CRM. To permanently delete an Open House Alert, it must be removed from all assigned leads and then deleted from the Open House Alerts page.
Alert Execution
Open House Alerts are processed automatically each day between 9:00 AM and 10:00 AM.
Matching open house listings will be sent to assigned leads according to the selected frequency.
Important Notes
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If a lead does not open up to 10 consecutive alert emails, the alert will automatically stop sending to that lead. This helps protect email deliverability and reduces the likelihood of emails being marked as spam.
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Alerts assigned to leads cannot be deleted until they have been removed from all associated leads.
You have successfully learned how to manage Open House Alerts in AgentRoof CRM.
Price Drop Alert
What is Price Drop Alert?
The Price Drop Alert feature allows you to send listing alerts to your leads based on specific criteria such as City, Property Type, Price Range, Percentage of Price Drop, Bedrooms, Bathrooms, and more.
You can configure the alert frequency and assign alerts to Tags, Stages, Sources, or individual leads. Once configured, email notifications are automatically sent whenever a property matching the selected criteria experiences a price reduction, helping your leads stay informed about the latest price drop opportunities.
Create a Price Drop Alert
The new Price Drop Alert will be created successfully.
Edit a Price Drop Alert
Price Drop Alerts can be edited from either the Price Drop Alerts page or directly from a lead's profile.
Edit from the Price Drop Alerts Page
The changes will be saved successfully.
Edit from the Lead Profile
Note: If the alert is labelled Self, it was originally created by the lead through the website.
- Review the confirmation message and click Continue.
- Modify the required criteria and settings.
- Click Update Alert.
Note: Editing a lead-created alert may override the lead's original preferences. Once the changes are saved, ownership of the alert will change from Self to Agent.
The changes will be saved successfully.
Delete a Price Drop Alert
How to Delete a Price Drop Alert?
The selected alert will be deleted successfully.
Note
Price Drop Alerts that are currently assigned to active leads cannot be deleted.
Assign a Price Drop Alert
Price Drop Alerts can be assigned from multiple locations within AgentRoof CRM.
Assign from the Price Drop Alerts Page
Assign to Leads
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Hover over the Lead icon.
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Click Assign to Lead.
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Search for and select one or more leads.
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Click Assign.
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Hover over the Tag icon.
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Click Assign to Tag.
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Select one or more tags.
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Click Assign.
Assign to Stages
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Hover over the Stage icon.
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Click Assign to Stage.
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Select one or more stages.
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Click Assign.
Assign to Sources
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Hover over the Source icon.
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Click Assign to Source.
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Select one or more sources.
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Click Assign.
Note
If the required Tag, Stage, or Source is not available, you can create a new one directly from the assignment window before completing the assignment.
The selected Price Drop Alert will be assigned successfully.
Assign from the CRM Page
The selected Price Drop Alert will be assigned successfully.
Assign from the Lead Profile Page
The selected Price Drop Alert will be assigned successfully.
Manage Leads Assigned to a Price Drop Alert
View Active Leads
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Locate the desired Price Drop Alert.
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Click the Active Lead Count.
A pop-up window displays all active leads currently assigned to the selected Price Drop Alert.
Pause Active Leads
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Click the Active Lead Count for the desired Price Drop Alert.
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Select the checkbox next to the lead or leads you want to pause.
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Click Pause.
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Review the confirmation message.
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Click Confirm.
The selected leads will remain assigned to the Price Drop Alert but will temporarily stop receiving alert notifications.
View Paused Leads
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Click the Paused Lead Count for the desired Price Drop Alert.
A pop-up window displays all leads currently paused for the selected Price Drop Alert.
Resume Paused Leads
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Click the Paused Lead Count for the desired Price Drop Alert.
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Select the checkbox next to the lead or leads you want to resume.
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Click Resume.
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Review the confirmation message.
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Click Confirm.
The selected leads will resume receiving Price Drop Alert notifications according to the configured alert schedule.
Remove Leads from a Price Drop Alert
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Click the Active Lead Count for the desired Price Drop Alert.
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Select the checkbox next to the lead or leads you want to remove.
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Click Remove.
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Review the confirmation message.
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Click Confirm.
The selected leads will be removed from the Price Drop Alert and will no longer receive notifications associated with that alert.
Important Notes
Multiple leads can be selected and managed simultaneously.
Paused leads remain assigned to the Price Drop Alert.
Removed leads are no longer associated with the Price Drop Alert.
Active and paused lead counts update automatically after changes.
Manage Price Drop Alerts from a Lead Profile
Pause a Price Drop Alert
The Price Drop Alert will be paused successfully and the lead will temporarily stop receiving Price Drop Alert notifications.
Resume a Price Drop Alert
The Price Drop Alert will be reactivated successfully and the lead will begin receiving notifications again according to the configured schedule.
Remove a Price Drop Alert from a Lead Profile
The Price Drop Alert will be removed successfully from the lead profile.
How and When Are Price Drop Alerts Executed?
Price Drop Alerts are processed according to the configured alert frequency.
Alert emails are generated and delivered between 9:00 AM and 10:00 AM on the scheduled execution date.
Note
If a lead does not open up to 10 consecutive Price Drop Alert emails, AgentRoof CRM automatically stops sending additional Price Drop Alert emails to that lead. This helps maintain email deliverability and reduces the likelihood of messages being marked as spam.
Conclusion
You have successfully learned how to create, edit, delete, assign, pause, resume, and manage Price Drop Alerts in AgentRoof CRM.